Developed by an international underground construction expert
Field AI for troubleshooting and commissioning underground equipment.
Tunnel Field Engineer AI — Use the web workspace directly in your browser to investigate faults in underground equipment, identify parts from photos, find manuals and check calculations. No Android installation is required.
Fictitious inputs: 400 m³/h of slurry at 1,200 kg/m³ (ρₘ), with water at 1,000 kg/m³ (ρw) and mineral solids at 2,650 kg/m³ (ρs).
Calculate the solids concentration by volume and mass, the dry-solids throughput, and the water and total mass flows. Show the formulas and check the mass balance.
Assume steady flow, only water and mineral solids, additive volumes and negligible entrained air.
Solids concentration by mass = 0.2677 kg solids/kg slurry = 26.77% w/w
Dry-solids throughput = 128.5 t/h
Water mass flow = 351.5 t/h
Total slurry mass flow = 480.0 t/h
128.5 t/h + 351.5 t/h = 480.0 t/h
Mass balance closes.
Response recorded in Tunnel on 6 November 2026 using fictitious data, not a customer case. The request is shortened and the answer excerpted; results were independently recalculated. No web search was used and no Tunnel Knowledge information was retrieved for this test. This example demonstrates a mass balance, not equipment sizing.
In the app
Your field toolbox
Add equipment photos, nameplates, alarms, measurements and technical documents. Explain the operating phase and what changed.
Find manufacturer documentation
Search for manufacturer datasheets and manuals, with verified documents and other leads when needed.
Screens shown in their original language.
For underground construction engineers, maintenance technicians, operators and site teams.
See the app in action
Your equipment. Answers you can use.
Actual Tunnel app screens. Open an image to see the details.
Screens shown in their original language.
Troubleshooting
Investigate a fault
Spare Parts
Identify a part and find suppliers
Documentation
Find manufacturer documentation
Library
Keep documents, photos and spreadsheets together
All equipment for underground works
TBMs, slurry and water treatment plants (STP/WTP), concrete batching plants, precast tunnel segment factories, rubber-tyred tunnel trains, A+B two-component grouting systems, pumps, conveyors, ventilation, compressors, drilling and shotcrete equipment, electrical systems, hydraulics and automation.
From field evidence to practical checks
Tunnel Field Engineer AI: a clear method for underground equipment.
01
Bring the evidence
Add equipment photos, nameplates, alarms, measurements and technical documents. Explain the operating phase and what changed.
02
Build the investigation
Review possible causes, missing information, suggested checks and relevant documents. Keep the reasoning and attachments in the same case, from phone to computer.
Sources and document checks
When a response includes a Research basis section, Tunnel Knowledge shows whether stored information was retrieved, and Web shows whether web search was used. These indicators describe the research behind the response; they do not certify its conclusions.
In Documentation, validated PDFs are checked for their source and their match to the identified manufacturer and model. Datasheets and manuals are separated from Document leads, whose applicability to the exact model remains unconfirmed. Open the supplied links to review the original pages and files.
Match the equipment reference, variant and document revision to the machine on site. For calculations and fault checks, confirm the units, operating conditions and measurements before applying the answer.
One toolbox. Every field question.
A toolbox for underground equipment.
TS
Troubleshooting
Structure symptoms, test causes and turn field evidence into an actionable diagnostic.
SP
Spare Parts
Identify equipment from a photo and search for brand distributors in your chosen country.
DOC
Documentation
Search for manufacturer datasheets and manuals, with verified documents and other leads when needed.
CALC
Calculations
Run transparent engineering calculations with readable formulas and units.
COM
Commissioning
Prepare checks, sequences and handover evidence from start-up to acceptance.
OPS
Process & operations
Explore plant operation, slurry and water treatment, pumping and process performance.
JOB
Jobs
Search current tunnelling roles across equivalent job titles and regions.
Shared technical knowledge
Field experience should never be lost.
Tunnel Field Engineer AI is built around a shared knowledge base: validated documents, technical corrections and useful field feedback can improve future answers for the tunnelling community.
✓
Your cases remain private. Only validated, reusable technical knowledge is intended to enrich the collective memory.
Use Tunnel Field Engineer AI directly in your browser or in the Android app. On the Web, sign in or create an account, open a case and choose a specialist module for your equipment question. Add photos, alarm details, measurements and documents, then continue the investigation as new observations arrive. Use the same account to find your cases, conversations and attachments on Web and Android.
Synchronized cases and conversationsContinue your work on either device.
Photos and technical documentsKeep your attachments with the right case.
One account, one subscriptionYour access and usage allowance work on Android and the Web.
↔App + Web synchronized
Reopen your saved cases and their attachments on mobile or desktop.
One active subscription per account.Use the same subscription on the Web and Android. If you already subscribe through Google Play, sign in with the same account.
Questions before you start
Do I need the Android app to use Tunnel Field Engineer AI?
No. You can use the web workspace directly in your browser. Sign in with your account to open your cloud cases and continue your work.
Which files can I add to a web request?
Add photos, PDF documents, Excel workbooks (.xlsx or .xls), and CSV files. Each web request accepts up to three attachments: 8 MiB per photo or PDF, 20 MiB per spreadsheet, and 25 MiB in total.
Can I use the web workspace offline?
An internet connection is required for AI requests and cloud case access. Download essential documents before working without connectivity, where downloading is available.
Where can I check my usage allowance?
Plans include a monthly allowance and a daily limit. Your workspace shows your account’s usage counters and prompts you if access or a usage limit prevents a new request. See Plans for the current allowances.
Can I read my saved cases without active AI access?
Yes. Sign in to view your saved cases and library. Sending new AI requests requires active AI access and available usage allowance.
What is the difference between validated documents and document leads?
Validated documents and document leads are shown separately. A lead’s applicability to your exact model has not been confirmed. Check the equipment reference, document revision and site requirements before using a document.