Developed by an international underground construction expert

Field AI for troubleshooting and commissioning underground equipment.

Tunnel Field Engineer AI — Use the web workspace directly in your browser to investigate faults in underground equipment, identify parts from photos, find manuals and check calculations. No Android installation is required.

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  • 32Web interface languages
  • Android + WebAndroid + Web, synced
  • 24/7AI assistant available

Tested in the web workspace · Calculations

From slurry density to dry-solids throughput

Question and inputs

Fictitious inputs: 400 m³/h of slurry at 1,200 kg/m³ (ρₘ), with water at 1,000 kg/m³ (ρw) and mineral solids at 2,650 kg/m³ (ρs). Calculate the solids concentration by volume and mass, the dry-solids throughput, and the water and total mass flows. Show the formulas and check the mass balance. Assume steady flow, only water and mineral solids, additive volumes and negligible entrained air.

Response excerpt

Cv = (ρₘ − ρw) / (ρs − ρw)

Solids concentration by volume = 0.1212 m³ solids/m³ slurry = 12.12% v/v

Solids concentration by mass = 0.2677 kg solids/kg slurry = 26.77% w/w

Dry-solids throughput = 128.5 t/h

Water mass flow = 351.5 t/h

Total slurry mass flow = 480.0 t/h

128.5 t/h + 351.5 t/h = 480.0 t/h

Mass balance closes.

Response recorded in Tunnel on 6 November 2026 using fictitious data, not a customer case. The request is shortened and the answer excerpted; results were independently recalculated. No web search was used and no Tunnel Knowledge information was retrieved for this test. This example demonstrates a mass balance, not equipment sizing.

In the app

Your field toolbox

Add equipment photos, nameplates, alarms, measurements and technical documents. Explain the operating phase and what changed.

Find manufacturer documentation

Search for manufacturer datasheets and manuals, with verified documents and other leads when needed.

For underground construction engineers, maintenance technicians, operators and site teams.

See the app in action

Your equipment. Answers you can use.

Actual Tunnel app screens. Open an image to see the details.

Troubleshooting

Investigate a fault

Spare Parts

Identify a part and find suppliers

Documentation

Find manufacturer documentation

Library

Keep documents, photos and spreadsheets together

All equipment for underground works

TBMs, slurry and water treatment plants (STP/WTP), concrete batching plants, precast tunnel segment factories, rubber-tyred tunnel trains, A+B two-component grouting systems, pumps, conveyors, ventilation, compressors, drilling and shotcrete equipment, electrical systems, hydraulics and automation.

From field evidence to practical checks

Tunnel Field Engineer AI: a clear method for underground equipment.

Bring the evidence

Add equipment photos, nameplates, alarms, measurements and technical documents. Explain the operating phase and what changed.

Build the investigation

Review possible causes, missing information, suggested checks and relevant documents. Keep the reasoning and attachments in the same case, from phone to computer.

Sources and document checks

When a response includes a Research basis section, Tunnel Knowledge shows whether stored information was retrieved, and Web shows whether web search was used. These indicators describe the research behind the response; they do not certify its conclusions.

In Documentation, validated PDFs are checked for their source and their match to the identified manufacturer and model. Datasheets and manuals are separated from Document leads, whose applicability to the exact model remains unconfirmed. Open the supplied links to review the original pages and files.

Match the equipment reference, variant and document revision to the machine on site. For calculations and fault checks, confirm the units, operating conditions and measurements before applying the answer.

One toolbox. Every field question.

A toolbox for underground equipment.

SP

Spare Parts

Identify equipment from a photo and search for brand distributors in your chosen country.

DOC

Documentation

Search for manufacturer datasheets and manuals, with verified documents and other leads when needed.

CALC

Calculations

Run transparent engineering calculations with readable formulas and units.

COM

Commissioning

Prepare checks, sequences and handover evidence from start-up to acceptance.

OPS

Process & operations

Explore plant operation, slurry and water treatment, pumping and process performance.

JOB

Jobs

Search current tunnelling roles across equivalent job titles and regions.

Shared technical knowledge

Field experience should never be lost.

Tunnel Field Engineer AI is built around a shared knowledge base: validated documents, technical corrections and useful field feedback can improve future answers for the tunnelling community.

Your cases remain private. Only validated, reusable technical knowledge is intended to enrich the collective memory.

Collective memoryVerified field knowledge
Validated documents
Field corrections
Trusted sources
Relevance feedback

Phone in the tunnel. Web in the office.

From the jobsite to your desk.

Use Tunnel Field Engineer AI directly in your browser or in the Android app. On the Web, sign in or create an account, open a case and choose a specialist module for your equipment question. Add photos, alarm details, measurements and documents, then continue the investigation as new observations arrive. Use the same account to find your cases, conversations and attachments on Web and Android.

Synchronized cases and conversationsContinue your work on either device.
Photos and technical documentsKeep your attachments with the right case.
One account, one subscriptionYour access and usage allowance work on Android and the Web.
App + Web synchronized

Reopen your saved cases and their attachments on mobile or desktop.

Get it on Google Play

One account across Web and Android

Choose your level of use.

Every plan includes the engineering modules, photo and document analysis, voice input and synchronized private cases.

Credits used depend on your request and the analysis required. Each plan has a monthly allowance and a daily usage cap.

BASIC

Basic

€4.99/ month

Essential AI assistance for occasional field use.

  • 200 credits per month
  • Up to 50 credits per day
  • All specialist modules
Subscribe
PREMIUM

Premium

€19.99/ month

Maximum capacity for intensive field use.

  • 800 credits per month
  • Up to 200 credits per day
  • All specialist modules
Subscribe
One active subscription per account. Use the same subscription on the Web and Android. If you already subscribe through Google Play, sign in with the same account.

Questions before you start

Do I need the Android app to use Tunnel Field Engineer AI?

No. You can use the web workspace directly in your browser. Sign in with your account to open your cloud cases and continue your work.

Which files can I add to a web request?

Add photos, PDF documents, Excel workbooks (.xlsx or .xls), and CSV files. Each web request accepts up to three attachments: 8 MiB per photo or PDF, 20 MiB per spreadsheet, and 25 MiB in total.

Can I use the web workspace offline?

An internet connection is required for AI requests and cloud case access. Download essential documents before working without connectivity, where downloading is available.

Where can I check my usage allowance?

Plans include a monthly allowance and a daily limit. Your workspace shows your account’s usage counters and prompts you if access or a usage limit prevents a new request. See Plans for the current allowances.

View plans and allowances

Can I read my saved cases without active AI access?

Yes. Sign in to view your saved cases and library. Sending new AI requests requires active AI access and available usage allowance.

What is the difference between validated documents and document leads?

Validated documents and document leads are shown separately. A lead’s applicability to your exact model has not been confirmed. Check the equipment reference, document revision and site requirements before using a document.

Bring your next field question.

Create your account, or use the same login as the Android app.

Secure workspace
Same account as the mobile app
Secure workspace

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Continue your field work on a larger screen.

Your session stays private on this device.